About Casinado Casino
We are Casinado Casino, an online casino built for Australian players and run by Casinado N.V. This page sets out who we are, how we are regulated, and what we stand for.
Our Story Since 2023
We launched in 2023 under our parent company Casinado N.V. with one clear goal: give Australian players a casino that pays attention to the details that actually matter. Fast local deposits through PayID, honest bonus terms written in plain English, and a game library big enough that you never scroll the same lobby twice.
Starting a casino in a crowded market meant we had to earn trust the slow way. We secured our licence before we took a single deposit, signed 28 game providers ranging from Pragmatic Play and Evolution to Nolimit City and Yggdrasil, and built a five-tier loyalty program so long-term players get real value back rather than one-off promo noise.
What You Get From Us
The numbers behind the lobby
Our library holds 5,000 titles today, and we add new releases weekly. We run a casino only, no sportsbook, which lets us put our full focus on slots, live tables and instant-win games.
| Category | Titles |
|---|---|
| Slots | 4,200 |
| Live dealer games | 350 |
| Table games | 180 |
| Jackpot games | 120 |
| Crash games | 25 |
Banking your way
Deposits start at 30 AUD and you can fund your account with PayID, Neosurf, CashtoCode, Visa, Mastercard, Skrill, MiFinity, Jeton, bank transfer or one of five cryptocurrencies including Bitcoin and Tether. Withdrawals run up to 8,000 AUD per day and 30,000 AUD per month, with processing completed within 2 days and no fees from our side. Our minimum withdrawal matches the 30 AUD deposit floor.
Licensed and Regulated Properly
Casinado operates under a Curaçao licence, number OGL/2023/174/0921, issued in 2023 during the same year we launched. That licence binds us to independent auditing of our game outcomes, strict anti-money-laundering procedures and a formal channel for player disputes.
Regulation is not a badge we pin to the footer and forget. It shapes how we handle your identity documents, how fast we process withdrawals, and how we write bonus terms. Our welcome offer of a 100% match up to 800 AUD plus 200 free spins carries a 35x wagering requirement, a 14-day validity window and a 5x bonus cap on winnings, all stated up front so nothing surprises you later.
How We Protect Your Account
Security at every layer
Every connection to our site runs through SSL/TLS encryption, so your personal details and payment data stay private between your device and our servers. Account access is protected with standard password controls, and we never store your full card details on our platform.
Fair games, verified outcomes
All 5,000 titles in our library run on RNG software certified by independent testing laboratories before they reach you. Our live dealer games stream from Evolution studios under the same regulatory oversight. We have no ability to alter individual round outcomes, and neither does any provider on our roster.
Before your first withdrawal we complete standard KYC verification: photo ID, proof of address and confirmation of your payment method. Verification takes 1 to 3 business days, and once cleared, your subsequent withdrawals move without repeat checks.
Our Commitment to Responsible Play
Gambling should stay entertainment, and we give you the tools to keep it that way. Every tool below is free, available directly in your account settings, and takes effect without needing to contact support first.
If gambling stops being fun, reach out to Gambling Help Online on 1800 858 858, a free and confidential Australian service available around the clock. Our support team will also apply self-exclusion on your account the moment you request it.
- Deposit limits you set yourself
- Loss limits per day, week or month
- Session time reminders
- Cool-off periods from 24 hours upwards
- Full self-exclusion with permanent account closure on request
The People Behind Casinado
Casinado N.V., our parent operator, runs the platform from Curaçao with a support team working in five languages: English, German, French, Spanish and Italian. Behind the site are payments specialists, compliance officers, game curators and localisation staff who keep the casino running for Australian players every day of the year.
You can reach us any time through 24/7 live chat or by email at [email protected]. Our site is fully optimised as an HTML5 mobile experience for iOS and Android, with no app download required, so the same team and the same standards look after you whether you play from a desk in Sydney or a phone on the train.
Frequently asked questions
Is Casinado Casino a licensed operator?
Yes. We operate under Curaçao licence OGL/2023/174/0921, issued in 2023, the year we launched.
Who owns Casinado Casino?
Casinado N.V. is our parent company and operates the casino, licensed and regulated in Curaçao.
How long does account verification take?
We verify your ID, proof of address and payment method before your first withdrawal. Processing takes 1 to 3 business days, and later withdrawals need no repeat checks.
How can I contact your team?
Live chat runs 24/7 directly on the site, or email us at [email protected] in English, German, French, Spanish or Italian.
What responsible gambling tools do you offer?
You can set deposit and loss limits, switch on session reminders, take a cool-off period or self-exclude entirely. Free confidential help is also available from Gambling Help Online on 1800 858 858.